Shipping
What Are the Shipping Costs?
Delivery is FREE!
What Are the Lead Times for Preparing and Shipping an Order?
Order preparation and shipping generally take 1 to 3 days.
For customized products, preparation times may be longer.
Additionally, products requiring restocking or manufacturing may have lead times of 5 to 15 days, depending on the item.
This information is clearly indicated on the product page for your convenience.
Which Carrier Handles the Delivery?
Orders are delivered by UPS, USPS, DHL, and other reliable carriers.
What Are the Delivery Times?
Products are delivered within 5 to 10 working days (excluding weekends and public holidays) from the dispatch date.
Delivery times may vary depending on the product. The availability details for each product are provided on its respective product page.
- USA / AUSTRALIA / UK: Approximately 10 days on average.
- Rest of the World: 10 to 15 days.
Please note that delivery times may be affected by postal delays or unforeseen events, such as peak seasons, which are beyond our control.
When Will My Order Be Delivered?
Your order will be delivered by mail Monday to Friday, between 7 am and 9 pm, and on Saturday, between 7 am and 2 pm.
If you are unavailable during delivery and your parcel cannot be placed in your mailbox, the shipping company may leave your parcel at the nearest post office or with a designated third party.
How Can I Track My Package?
You will receive a shipping notification with a tracking number. You can track your order on the order page or on the Shop app.